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","type":"text"}]}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The customer needs to update their ","type":"text"},{"text":"Privacy policy","type":"text","marks":[{"type":"strong"}]},{"text":" for the respective website(s) on which the survey is available. See ","type":"text"},{"type":"inlineCard","attrs":{"url":"https://customer-alliance.atlassian.net/wiki/spaces/CAA/pages/4116709387"}},{"text":" customer can copy + paste. ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"There are ","type":"text"},{"text":"no GDPR-related issues","type":"text","marks":[{"type":"strong"}]},{"text":" as we capture no personal data","type":"text"}]}]}]}]},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":66.66},"content":[{"type":"mediaSingle","attrs":{"layout":"center","width":754,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":754,"id":"0f1df1ca-05b3-4417-ac7d-d516e29bf5ad","collection":"contentId-2861596681","type":"file","height":610}},{"type":"caption","content":[{"text":"In-Web survey","type":"text"}]}]}]},{"type":"layoutColumn","attrs":{"width":33.33},"content":[{"type":"mediaSingle","attrs":{"layout":"center","width":545,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":545,"id":"e2af550c-210b-447d-8c10-8b0446b59487","collection":"contentId-2861596681","type":"file","height":1181}},{"type":"caption","content":[{"text":"In-App survey","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"1. Parameters available","type":"text"}]},{"type":"paragraph","content":[{"text":"This is a list of parameters available for the survey. Those can be defined by customers and applied during implementation. ","type":"text"}]},{"type":"expand","attrs":{"title":"Type"},"content":[{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Modal","type":"text","marks":[{"type":"strong"}]},{"text":" (","type":"text"},{"text":"pop-up","type":"text","marks":[{"type":"code"}]},{"text":"): Positions the widget in the middle of the screen while hiding screen content.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Footer banner ","type":"text","marks":[{"type":"strong"}]},{"text":"(in-web survey only)","type":"text","marks":[{"type":"em"}]},{"text":": Positions the widget at the bottom of the screen while still showing the screen content. 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Modal (pop-up)","type":"text","marks":[{"type":"em"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":50.0},"content":[{"type":"media","attrs":{"width":702,"id":"01a3c826-b44c-4f0a-acdc-9801fccc9f4a","collection":"contentId-2861596681","type":"file","height":570}},{"type":"caption","content":[{"text":"2.a. Footer","type":"text","marks":[{"type":"em"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":50.0},"content":[{"type":"media","attrs":{"width":749,"id":"4b280fd3-2a56-4e77-8e61-36df44a5a7ef","collection":"contentId-2861596681","type":"file","height":608}},{"type":"caption","content":[{"text":"2.b. Persistent footer","type":"text"}]}]}]},{"type":"expand","attrs":{"title":"Appearance"},"content":[{"type":"paragraph","content":[{"text":"Define how you want to design your survey: ","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Primary color: ","type":"text","marks":[{"type":"strong"}]},{"text":"Change the color of the header and primary button background.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Header + Primary button text color:","type":"text","marks":[{"type":"strong"}]},{"text":" Change the color of the text in the header and primary button background.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Paragraph text color:","type":"text","marks":[{"type":"strong"}]},{"text":" Change the color of the text for messages.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Rating scale format","type":"text","marks":[{"type":"strong"}]},{"text":" (for NPS, CES, or CSAT questions)","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"button","type":"text","marks":[{"type":"code"}]},{"text":" : Display the rating scale as numbers.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"circle","type":"text","marks":[{"type":"code"}]},{"text":": Display the rating scale as circles.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"star","type":"text","marks":[{"type":"code"}]},{"text":": Display the rating scale as stars.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"emoji","type":"text","marks":[{"type":"code"}]},{"text":": Display the rating scale as emoticons.","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":465,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":465,"id":"dc80f515-28df-45dd-9821-a0309d67955d","collection":"contentId-2861596681","type":"file","height":407}}]},{"type":"paragraph"}]}]}]}]}]},{"type":"expand","attrs":{"title":"Frequency: How often does the survey appear to the end-user?"},"content":[{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The frequency depends on the user’s action: Did the user ","type":"text"},{"text":"close ","type":"text","marks":[{"type":"strong"}]},{"text":"or ","type":"text"},{"text":"answer ","type":"text","marks":[{"type":"strong"}]},{"text":"the survey? ","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"A period can be configured to show the survey once or multiple times for each action. ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Numeric value e.g “1” (day) or “once” expected ","type":"text"}]}]}]}]}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","content":[{"text":"Examples: ","type":"text","marks":[{"type":"textColor","attrs":{"color":"#6554c0"}},{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"\"","type":"text"},{"text":"answered","type":"text","marks":[{"type":"code"}]},{"text":"\": 3, \"","type":"text"},{"text":"closed","type":"text","marks":[{"type":"code"}]},{"text":"\": 8","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"If answered, the survey shows up again after 3 days ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"If closed, the survey shows up again after 8 days","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"\"","type":"text"},{"text":"answered","type":"text","marks":[{"type":"code"}]},{"text":"\": once, \"","type":"text"},{"text":"closed","type":"text","marks":[{"type":"code"}]},{"text":"\": 0","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"After answering the first time, the survey doesn't show up again","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"After closing, the survey will show up again","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"\"","type":"text"},{"text":"answered","type":"text","marks":[{"type":"code"}]},{"text":"\": 0, \"","type":"text"},{"text":"closed","type":"text","marks":[{"type":"code"}]},{"text":"\": once","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"After closing the first time, the survey doesn't show up again","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"After answering, the survey will show up again","type":"text"}]}]}]}]}]}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Setting default: \"answered\": 1, \"closed\": 1","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Note: Cookies are re-set each time changes are made to the SDK. It means the survey will show up again to the end-user.","type":"text"}]}]}]},{"type":"paragraph","content":[{"type":"emoji","attrs":{"id":"26a0","text":"⚠️","shortName":":warning:"}},{"text":" The “close” frequency is not applicable on the “persistent-footer” type. 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","type":"text","marks":[{"type":"strong"}]},{"text":"Web & app SDKs - Set up guide","type":"text"}]},{"type":"paragraph","content":[{"text":"This part is the technical set up guide to help the developers to implement the survey inside the product (website or application) ","type":"text"}]},{"type":"expand","attrs":{"title":"Web SDK"},"content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"Quickstart ","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"A questionnaire is created in the Customer Alliance platform (with a questionnaire ID). ","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"This questionnaire ID is available on CA platform, and is needed for the setup.","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":80.0},"content":[{"type":"media","attrs":{"width":1449,"id":"abf89d82-15c0-4ac1-8be6-60721275e27e","collection":"contentId-2861596681","type":"file","height":777}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"It can be shared by the customer directly, or by our customer support team. ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Customers developers don’t need access to the CA platform. ","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Recommended: Notify our customer support team and let them know the domain(s) of the websites you want to use the questionnaire on so we can restrict it’s usage","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Include the questionnaire Javascript SDK into your website before the closing body tag:","type":"text"}]}]}]},{"type":"codeBlock","attrs":{"language":"html"},"content":[{"text":" \n ...\n \n ...\n \n \n \n","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"API Reference ","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"window.customerAllianceQuestionnaireSdk.init(params)","type":"text","marks":[{"type":"code"}]},{"text":" ","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Please run this method before making the call to CA.open(), if you want to set-up the SDK. 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Optional value only if configured in CA.init().","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Example code: ","type":"text"}]},{"type":"codeBlock","attrs":{"language":"javascript"},"content":[{"text":"window.customerAllianceQuestionnaireSdk.open();\n// or\nwindow.customerAllianceQuestionnaireSdk.open('some_questionnaire_id')","type":"text"}]},{"type":"paragraph","content":[{"text":"Note","type":"text","marks":[{"type":"strong"}]},{"text":": questionnaireID can be found on the CA platform in this section of the account: ","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":1449,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1449,"id":"fd4eefc0-faea-42eb-88ae-82af117cb785","collection":"contentId-2861596681","type":"file","height":777}}]},{"type":"paragraph"},{"type":"heading","attrs":{"level":2},"content":[{"text":"Types of Questionnaire","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Pop-up","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":50.0},"content":[{"type":"media","attrs":{"width":2327,"id":"df67e355-549b-4060-bd73-353af99706e7","collection":"contentId-2861596681","type":"file","height":1862}}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Footer","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":50.0},"content":[{"type":"media","attrs":{"width":2327,"id":"72878380-a8e3-47b2-9cf4-929e7cb6f0c9","collection":"contentId-2861596681","type":"file","height":1862}}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Persistent-footer","type":"text"}]},{"type":"paragraph","content":[{"text":"Shows a button in the footer as shown below: Upon clicking on it, the footer questionnaire is shown and clicking on close within the footer questionnaire shows the footer button again","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":50.0},"content":[{"type":"media","attrs":{"width":2327,"id":"661c3d61-e93d-4890-873e-08d5927ce584","collection":"contentId-2861596681","type":"file","height":1862}}]},{"type":"paragraph"},{"type":"paragraph"}]},{"type":"expand","attrs":{"title":"IOS SDK"},"content":[{"type":"heading","attrs":{"level":2},"content":[{"text":"Introduction","type":"text"}]},{"type":"paragraph","content":[{"text":"CustomerAllianceQuestionnaireis a framework to show survey questionnaires powered by Customer Alliance.","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":15.0},"content":[{"type":"media","attrs":{"width":545,"id":"214a5688-e03d-416f-94b5-486963a55ed0","collection":"contentId-2861596681","type":"file","height":1181}}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Quickstart ","type":"text"}]},{"type":"paragraph","content":[{"text":"This version is Swift 5 compatible and the minimum OS version required is iOS13","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"CocoaPods ","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"paragraph","content":[{"text":"CASurvey is available through ","type":"text"},{"text":"CocoaPods","type":"text","marks":[{"type":"link","attrs":{"href":"https://cocoapods.org/"}}]},{"text":". Simply add the following to your Podfile:","type":"text"}]},{"type":"codeBlock","content":[{"text":"use_frameworks! \ntarget ''\npod 'CustomerAllianceQuestionnaire'","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"SPM ","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"paragraph","content":[{"text":"Select","type":"text"},{"text":" File ▸ Swift Packages ▸ Add Package Dependency…","type":"text","marks":[{"type":"strong"}]},{"text":". Paste the Git Repository URL => ","type":"text"},{"type":"inlineCard","attrs":{"url":"https://github.com/customer-alliance/questionnaire-ios-sdk"}},{"text":" . Click ","type":"text"},{"text":"Next","type":"text","marks":[{"type":"strong"}]},{"text":". ","type":"text"}]},{"type":"paragraph","content":[{"text":"Depending on your GitHub settings, you may need to authenticate your SSH key here. Then, under ","type":"text"},{"text":"Rules","type":"text","marks":[{"type":"strong"}]},{"text":", make sure ","type":"text"},{"text":"Up to Next Major","type":"text","marks":[{"type":"strong"}]},{"text":" is selected for the version ","type":"text"},{"text":"1.0.0","type":"text","marks":[{"type":"strong"}]},{"text":". Click ","type":"text"},{"text":"Next","type":"text","marks":[{"type":"strong"}]},{"text":".","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Manually ","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"paragraph","content":[{"text":"If you prefer not to use either of the above mentioned dependency managers, you can integrate CustomerAllianceQuestionnaire framework into your project manually. Get the xcframework zip from the team. Drag ","type":"text"},{"text":"XCFramework ","type":"text","marks":[{"type":"strong"}]},{"text":"to the ","type":"text"},{"text":"Frameworks, Libraries and Embedded Content","type":"text","marks":[{"type":"strong"}]},{"text":" section of your project target","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":65.0},"content":[{"type":"media","attrs":{"width":1337,"id":"2b89ba02-0baf-440e-9692-6b848fc10311","collection":"contentId-2861596681","type":"file","height":747}}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Usage","type":"text"}]},{"type":"paragraph","content":[{"text":"CustomerAllianceQuestionnaire exposes","type":"text"},{"text":" CASurveyManager","type":"text","marks":[{"type":"code"}]},{"text":" struct which contains all the required methods to show the questionnaire. ","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Configuration ","type":"text"}]},{"type":"paragraph","content":[{"text":"CustomerAllianceQuestionnaire exposes CASurveyManager struct which contains all the required methods to show the questionnaire. ","type":"text"},{"text":"Configuration","type":"text","marks":[{"type":"strong"}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":993,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":993,"id":"d3187447-d8f2-489f-9db2-049a1805ea26","collection":"contentId-2861596681","type":"file","height":82}}]},{"type":"paragraph","content":[{"text":"configure is a method available inside the CASurveyManager which needs to be called before showing the survey, preferably inside","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":1022,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1022,"id":"5ff91923-8d54-4ce1-9d80-2e572d83fe79","collection":"contentId-2861596681","type":"file","height":62}}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Parameters","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"9d753b9b-795c-431e-adba-2554021989e9"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[192.0]},"content":[{"type":"heading","attrs":{"level":6},"content":[{"text":"Name","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[380.0]},"content":[{"type":"heading","attrs":{"level":6},"content":[{"text":"Description","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[158.0]},"content":[{"type":"heading","attrs":{"level":6},"content":[{"text":"Default value","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[192.0]},"content":[{"type":"paragraph","content":[{"text":"primaryColor","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[380.0]},"content":[{"type":"paragraph","content":[{"text":"General theme color used inside the questionnaire popup","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[158.0]},"content":[{"type":"paragraph","content":[{"text":"#3B62B2","type":"text","marks":[{"type":"code"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[192.0]},"content":[{"type":"paragraph","content":[{"text":"headerAndTitleColor","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[380.0]},"content":[{"type":"paragraph","content":[{"text":"This is primary text 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paragraphs","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[158.0]},"content":[{"type":"paragraph","content":[{"text":"#586370","type":"text","marks":[{"type":"code"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[192.0]},"content":[{"type":"paragraph","content":[{"text":"ratingStyle","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[380.0]},"content":[{"type":"paragraph","content":[{"text":".rectangle","type":"text","marks":[{"type":"strong"}]},{"text":", ","type":"text"},{"text":".circle","type":"text","marks":[{"type":"strong"}]},{"text":", ","type":"text"},{"text":".star","type":"text","marks":[{"type":"strong"}]},{"text":" as possible option to define what kind of UI needed in rating questions","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[158.0]},"content":[{"type":"paragraph","content":[{"text":".rectangle","type":"text","marks":[{"type":"code"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[192.0]},"content":[{"type":"paragraph","content":[{"text":"frequecyToSubmitForGiven Hash","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[380.0]},"content":[{"type":"paragraph","content":[{"text":".answeredClosed","type":"text","marks":[{"type":"strong"}]},{"text":"([\"answered\": numeric or numeric value in string or \"once\", \"closed\": numeric or numeric value in string or \"once”]) as possible options to set whether to show questionnaire with same hash once or multiple times","type":"text"}]},{"type":"paragraph","content":[{"text":"Deprecated","type":"text","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"frequecyToSubmitForGivenHash(.one)","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"frequecyToSubmitForGivenHash(.infinite)","type":"text"}]}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[158.0]},"content":[{"type":"paragraph","content":[{"text":".answeredClosed([\"answered\": 1, \"closed\": 1])","type":"text","marks":[{"type":"code"}]}]},{"type":"paragraph"}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[192.0]},"content":[{"type":"paragraph","content":[{"text":"PreferredLocale","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[380.0]},"content":[{"type":"paragraph","content":[{"text":"Language locale for survey questionnaire","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[158.0]},"content":[{"type":"paragraph","content":[{"text":"en","type":"text","marks":[{"type":"code"}]}]}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Example ","type":"text"}]},{"type":"codeBlock","content":[{"text":"import CustomerAllianceQuestionnaire\n func application(_ application: UIApplication, \ndidFinishLaunchingWithOptions launchOptions: [UIApplication.\nLaunchOptionsKey: Any]?) -> Bool {\n \n // Override point for customization after application launch.\n \n CASurveyManager.sharedManager.configure(headerAndTitleColor: .\nwhite, shouldShowFooter: true, ratingStyle: .rectangle)\n\n return true\n \n }\n func application(_ application: UIApplication, \ndidFinishLaunchingWithOptions launchOptions: [UIApplication.\nLaunchOptionsKey: Any]?) -> Bool {\n\n // Override point for customization after application \nlaunch. \n CASurveyManager.sharedManager.configure(headerAndTitleColor: .\nwhite, shouldShowFooter: false, ratingStyle: .rectangle, \nfrequecyToSubmitForGivenHash: .infinite)\n\n return true\n }\n","type":"text"}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Questionnaire Trigger","type":"text"}]},{"type":"codeBlock","content":[{"text":"import CustomerAllianceQuestionnaire\n public func showSurveyPopUp(vc:UIViewController, withHash hash:String, \nattributes: [String: Any]? = [:])","type":"text"}]},{"type":"paragraph","content":[{"text":"showSurveyPopUp method needs to be called whenever the questionnaire needs to be shown on the app. ","type":"text"}]},{"type":"paragraph","content":[{"text":"Parameters","type":"text","marks":[{"type":"strong"}]},{"text":": vc -> The view controller in which the pop up needs to be shown ","type":"text"}]},{"type":"paragraph","content":[{"text":"hash - The questionnaire hash ","type":"text"}]},{"type":"paragraph","content":[{"text":"attributes - It is an optional parameter. If user wants to pass additional information in the SDK , he can do it using attributes parameter ","type":"text"}]},{"type":"paragraph","content":[{"text":"Example","type":"text","marks":[{"type":"strong"}]}]},{"type":"codeBlock","content":[{"text":"import UIKit\n\nimport CustomerAllianceQuestionnaire\n\nclass ViewController: UIViewController {\n override func viewDidLoad() {\n super.viewDidLoad()\n \n // Do any additional setup after loading the view.\n } \n \n @IBAction func showModalFeedbackVC(_ sender: UIButton) \n{ \n CASurveyManager.sharedManager.showSurveyPopUp(vc: self, withHash: \n\"akjnajjbap6rfjzy6kyvuutn6l2lbsc7dqw4ivama1vvxirq\", attributes: [“key“: \n“1234“])\n } \n }","type":"text"}]},{"type":"paragraph","content":[{"text":"Note","type":"text","marks":[{"type":"strong"}]},{"text":": questionnaire hash can be found on the CA platform in this section of the account: ","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":1449,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1449,"id":"fd4eefc0-faea-42eb-88ae-82af117cb785","collection":"contentId-2861596681","type":"file","height":777}}]},{"type":"paragraph"}]},{"type":"expand","attrs":{"title":"Android SDK "},"content":[{"type":"paragraph","content":[{"text":"Introduction ","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"CustomerAllianceFeedback is a library to show survey questionnaires powered by Customer Alliance. ","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":30.0},"content":[{"type":"media","attrs":{"width":545,"id":"e2af550c-210b-447d-8c10-8b0446b59487","collection":"contentId-2861596681","type":"file","height":1181}}]},{"type":"paragraph","content":[{"text":"Installation ","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"This version is Java 8 compatible and the minimum SDK version required is Android 23. ","type":"text"}]},{"type":"paragraph","content":[{"text":"Usage ","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"Please refer to ","type":"text"},{"type":"inlineCard","attrs":{"url":"https://search.maven.org/artifact/com.customer-alliance/questionnaire-sdk/1.1/aar"}},{"text":" ","type":"text"}]},{"type":"paragraph","content":[{"text":"E.g. usage in gradle project with build.gradle","type":"text"}]},{"type":"paragraph","content":[{"text":"implementation 'com.customer-alliance:questionnaire-sdk:1.1'","type":"text","marks":[{"type":"code"}]}]},{"type":"paragraph","content":[{"text":"CustomerAllianceQuestionFeedback contains CustomerAllianceFeedback class which contains all the required methods to show the questionnaire. Implement the initialize method as follows:","type":"text"}]},{"type":"codeBlock","content":[{"text":"Button launch = findViewById(R.id.launch_btn); \n launch.setOnClickListener(view -> { CustomerAllianceFeedback \ncustomerAllianceFeedback = new CustomerAllianceFeedback(launcher.this, \n\"akjnajjbap6rfjzy6kyvuutn6l2lbsc7dqw4iva ma1vvxirq\");\n customerAllianceFeedback.initialize(new IFeedbackInitialization() { \n @Override \n public void onSuccess() { \n customerAllianceFeedback.setHeaderColor(\"#FFFFFF\");\n customerAllianceFeedback.setPrimaryColor(\"#FF0000\");\n customerAllianceFeedback.setShowFooter(true); \n customerAllianceFeedback.startFeedback(); \n } \n\n @Override \n public void onFailure() { \n } \n })","type":"text"}]},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"or ","type":"text","marks":[{"type":"strong"}]}]},{"type":"codeBlock","content":[{"text":"Button launch = findViewById(R.id.launch_btn); \nlaunch.setOnClickListener(view -> { CustomerAllianceFeedback customerAllianceFeedback = new\nCustomerAllianceFeedback(launcher.this, \"akjnajjbap6rfjzy6kyvuutn6l2lbsc7dqw4iva ma1vvxirq\", \"en\"); \ncustomerAllianceFeedback.initialize(new IFeedbackInitialization() { \n@Override public void onSuccess() { \n customerAllianceFeedback.setHeaderColor(\"#FFFFFF\");\n customerAllianceFeedback.setPrimaryColor(\"#FF0000\");\n customerAllianceFeedback.setShowFooter(true); \n customerAllianceFeedback.setFrequency(3,3); \n customerAllianceFeedback.startFeedback(); \n} \n\n@Override \npublic void onFailure() { \n} \n})","type":"text"}]},{"type":"paragraph"},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"At last we need to add these lines inside onDestroy method :","type":"text"}]},{"type":"codeBlock","content":[{"text":"@Override \n protected void onDestroy() { \n if (customerAllianceFeedback != null) { \n customerAllianceFeedback.stopFeedback(); \n customerAllianceFeedback = null; \n } \n super.onDestroy(); \n }","type":"text"}]},{"type":"paragraph"},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"Configuration","type":"text","marks":[{"type":"strong"}]}]},{"type":"paragraph","content":[{"text":"We can set the configuration as required like primary colour, headerAndTitleColor, ratingType, show or hide footer, frequency and paragraph text color.","type":"text"}]},{"type":"paragraph"},{"type":"codeBlock","content":[{"text":"setPrimaryColor(\"#FF0000\") \nsetHeaderColor(\"000000\") \nsetParagraphColor(\"FFFFFF\") \nsetFrequency(Frequency.ONE) \nsetShowFooter(true) \nsetRatingScaleType(\"star\")","type":"text"}]},{"type":"paragraph","content":[{"text":"Function names along with their use: ","type":"text","marks":[{"type":"strong"}]}]},{"type":"table","attrs":{"layout":"default","localId":"4ac765c8-c96e-4a93-b3b3-009d7706b1bf"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[249.0]},"content":[{"type":"paragraph","content":[{"text":"Name ","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[335.0]},"content":[{"type":"paragraph","content":[{"text":"Description ","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[146.0]},"content":[{"type":"paragraph","content":[{"text":"Default value","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[249.0]},"content":[{"type":"paragraph","content":[{"text":"SetPrimaryColor ","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[335.0]},"content":[{"type":"paragraph","content":[{"text":"General theme color used inside the questionnaire ","type":"text"}]},{"type":"paragraph","content":[{"text":"popup. 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Pass a string value.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[146.0]},"content":[{"type":"paragraph","content":[{"text":"#586370","type":"text","marks":[{"type":"code"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"background":"#b3bac5","rowspan":1,"colwidth":[249.0]},"content":[{"type":"paragraph","content":[{"text":"SetFrequency (Deprecated)","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"background":"#b3bac5","rowspan":1,"colwidth":[335.0]},"content":[{"type":"paragraph","content":[{"text":"Pass .ONE or .INFINITE to show survey one or multiple times ","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"background":"#b3bac5","rowspan":1,"colwidth":[146.0]},"content":[{"type":"paragraph","content":[{"text":".ONE","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"background":"#ffffff","rowspan":1,"colwidth":[249.0]},"content":[{"type":"paragraph","content":[{"text":"setFrequency ","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"background":"#ffffff","rowspan":1,"colwidth":[335.0]},"content":[{"type":"paragraph","content":[{"text":"We can give the value for delay in number of days for answered and closed. ","type":"text"}]},{"type":"paragraph","content":[{"text":"Eg. ","type":"text"},{"type":"hardBreak"},{"text":"setFrequency(answered(Int),closed(Int)), setFrequency(answered(String),closed(Int)) , setFrequency(answered(Int),closed(String)), setFrequency(answered(String),closed (String)). ","type":"text"},{"type":"hardBreak"},{"text":"If the value entered is greater than 999999, it defaults to 999999.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"background":"#ffffff","rowspan":1,"colwidth":[146.0]},"content":[{"type":"paragraph","content":[{"text":".ONE","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[249.0]},"content":[{"type":"paragraph","content":[{"text":"SetRatingScaleType(\"star\")","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[335.0]},"content":[{"type":"paragraph","content":[{"text":"Pass \"star\" for star rating type of question, \"circle\" for circle rating type of question and \"rectangle\" ","type":"text"}]},{"type":"paragraph","content":[{"text":"for rectangle type rating question.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[146.0]},"content":[{"type":"paragraph","content":[{"text":"\"rectangle\"","type":"text"}]}]}]}]},{"type":"paragraph","content":[{"text":"We can set ","type":"text"},{"text":"additional attributes ","type":"text","marks":[{"type":"strong"}]},{"text":"in the SDK by using the following function: ","type":"text"}]},{"type":"paragraph","content":[{"text":"SetAttribute(attribute); where attribute is of type HashMap. ","type":"text"}]},{"type":"paragraph","content":[{"text":"Example: ","type":"text","marks":[{"type":"strong"}]}]},{"type":"codeBlock","content":[{"text":"Map attribute = new HashMap<>(); \nattribute.put(\"key\", \"1234545456546\"); \ncustomerAllianceFeedback.SetAttribute(attribute);","type":"text"}]},{"type":"paragraph"}]},{"type":"paragraph"}],"version":1}

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